

- TEM Forms Strategic Training Partnership with Institute of Training and Development, Penang Malaysia
- Taught Training, HR, HPI courses in Malaysia and Thailand. (see photos above)
- Training Needs Assessment
- Conducted a nation-wide assessment of management and sales
positions' training and performance needs in a large automotive
finance company.
- Conducted an assessment of corporate training needs and
consulted in creating a new corporate training function for a health
care company.
- Conducted a training needs assessment for a comprehensive health
center and consulted on strategic alignment of training.
- Training Textbook
Wrote a comprehensive introductory textbook
entitled, Bottom-Line Training: Performance-based Results, published by Training Education Management in January 2005. Available through this web site (see Online Catalogue) OR at
www.amazon.com
| | Human Performance Improvement Institute
- Joined the faculty of American Society for Training and Development's
HPI in the Workplace certificate program. Facilitated both public
and corporate sessions in Human Performance Improvement, Evaluation,
Learning Technologies and Transitioning to HPI. Clients include
Fortune 50 firms in the U.S., and international clients in Okinawa,
Japan, Singapore, China and San Jose, Costa Rica.
- Instructional Design
- Designed a web-enabled performance support system for customer
service representatives in an automotive finance company that
increased productivity and reduced errors..
- Redesigned a 30-hour Basic Supervision Certificate Program that
increased management effectiveness and reduced employee complaints
- Designed basic skills training for unemployed and transitioning
job seekers that reduced the time it took to get employment.
- Designed orientation and on the job training (OJT) for consumer
affairs representatives of a major automobile company.
- Designed web-based training in diversity and knowledge
management for accountants and human resource professionals.
- Partnered with 360 Solutions, LLC to provide Management training
workshops to Southern California Presbyterian Homes.
http://www.360solutions.com
www.360solutions.com
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